Please contact Villava before returning any items. You have the right to return your purchases within 14 days. These 14 days start from the day you received the goods. Products are to be returned in original condition in original, undamaged packaging.
You can return the product within 14 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. The customer is in charge of the return costs.
Villava will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case (firstname.lastname@example.org).
In case of questions contact us at email@example.com